Question 1

Where are VDSok servers located?

Accepted Answer

Our servers are located at the MMTS-9 data center in Moscow, Russia. Our VDS are ideal for projects requiring high performance and maximum stability.

Question 2

How is the server provisioned after payment?

Accepted Answer

After payment, the server is created automatically.  Login details are sent to your email.

Question 3

What payment methods are supported?

Accepted Answer

Payment is available via CryptoBot (USDT), Lolz.Guru, Heleket, 2328.io, NowPayments, Lava.ru and FreeKassa.  The balance is updated automatically after transaction confirmation.

Question 4

Can I renew the server or change the plan?

Accepted Answer

Renewal is done via the website.  Plan changes are done through support.

Question 5

Do you provide access to a control panel?

Accepted Answer

Access to SolusVM panel is provided, with which you can fully manage the server. Management, renewal, and purchases are done via the website billing system.

Question 6

How to contact support?

Accepted Answer

Contacts are listed on the website.  We are always available and respond as soon as possible.

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