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Knowledge BaseContentsWhere to Find Your Connection DetailsConnecting from WindowsConnecting from macOSConnecting from LinuxWhat to Do If You Can't Connect
FAQMay 2, 20262 min

How to Connect to Your Server

Where to Find Your Connection Details

After purchasing a server, you'll receive an IP address, a login (usually root), and a password. These details are sent to your email and are available in your VDSok dashboard. The IP address looks like 185.x.x.x, and the password is a long random string. We recommend changing your password right after the first login:
passwd
Also set up SSH keys for secure passwordless access.

Connecting from Windows

Windows 10/11 has a built-in SSH client. Open PowerShell or Windows Terminal and type:
ssh root@185.x.x.x
On the first connection, confirm the server's fingerprint (yes), then enter the password. If you prefer a graphical interface, download PuTTY from the official site putty.org. In PuTTY, enter the IP in the Host Name field, port 22, and click Open. Windows Terminal is more convenient than PuTTY: it supports tabs, copy/paste, and custom profiles for each server.

Connecting from macOS

Open Terminal (Finder → Applications → Utilities → Terminal) or use iTerm2. Type:
ssh root@185.x.x.x
On the first connection, macOS will ask about the fingerprint — type yes. Enter the password (characters are not displayed as you type — that's normal). For convenience, set up an SSH config: add an alias in ~/.ssh/config so you can connect by name instead of the full address:
ssh myserver

Connecting from Linux

Open a terminal and run:
ssh root@185.x.x.x
An SSH client is included in every Linux distribution out of the box. To specify a non-standard port:
ssh -p 2222 root@185.x.x.x
For file transfers, use:
scp local-file.txt root@185.x.x.x:/path/
Or:
sftp root@185.x.x.x
If you frequently connect to multiple servers, be sure to set up ~/.ssh/config with aliases.

What to Do If You Can't Connect

"Connection refused" error — the server hasn't started yet or the SSH service isn't running. Wait 1–2 minutes after creating the server, then try again. "Connection timed out" error — check the IP address and make sure the firewall isn't blocking port 22. "Permission denied" error — wrong password or username. Make sure you're entering the password correctly (copy it rather than typing manually). If nothing helps — reinstall the OS through the VDSok control panel and try again with a new password.
Also read

SSH Setup — Keys, Security, and Aliases

3 min

Setting Up UFW Firewall in 5 Minutes

2 min

Frequently Asked Questions After Purchase

3 min